Adobe Marketo Engage Community Coffee Break - Gen AI for Dynamic Chat

Jun 12, 3:00 – 4:00 PM

Join us on June 12th for a unique opportunity to learn about the latest new features to Adobe Dynamic Chat!

About this event

Conversational marketing solutions efficiently qualify leads and engage customers early in their buying journey. Adobe Dynamic Chat, a robust solution built into Adobe Marketo Engage, now offers automated, live, and generative AI chat features. Dynamic Chat boosts conversions, accelerates follow-up engagement, enhances sales velocity, and reduces cost per lead.

With newly embedded generative AI in the Prime Package, Dynamic Chat enables natural, two-way conversations in your chatbot. It streamlines the creation and activation of chat campaigns while ensuring accurate, on-brand information for customers.

Please note that the Generative AI features for Dynamic Chat are only available in the Adobe Dynamic Chat Prime Package. More information on pricing details can be found here.


[Ask Your Questions Early!]


RSVP below for event reminders on the day-of! Don't miss the opportunity to interact with experts in real-time to learn about the newest Gen AI capabilities for Dynamic Chat.

This text-only event takes place on the Marketing Nation Community. Post your burning questions, hot tips, key takeaways, and let’s chat about them! Our experts will be interacting live for that hour, but the conversation can continue!

For some guidance, here are some sample topics you can ask these experts about:

  • Which LLM model is used for Gen AI features?
  • Can Gen AI be used for non-English conversations?
  • Are there any guidelines that Adobe recommends to customers?
  • How can I join the alpha for Phase 2?


Additional follow-up resources to be added here.


NOTE: IF YOU CANNOT MAKE THE LIVE Q&A, YOU CAN STILL ASK YOUR QUESTIONS IN THIS THREAD NOW AND YOUR QUESTION WILL BE ANSWERED IN THE ORDER THAT IT WAS RECEIVED.



REQUIREMENTS TO PARTICIPATE

  1. Must be signed into the Marketing Nation Community during the 1-hour period
  2. Must post an Adobe Marketo Engage question or comment on the new Gen AI capabilities for Dynamic Chat. Questions about core Dynamic Chat are also permitted.
  3. Must tag any or all Dynamic Chat experts in your question (Sreekanth_Reddy, John_Dictson1, Karishma Phansalkar). You can tag users in your message by using the '@' symbol and typing in the aforementioned usernames. 
  4. You can ALSO post your question or comment to the Q&A session in advance if you are unable to attend the live event
  5. Please note this is a TEXT-ONLY event, meaning that there will be no webinar, video call, or recording. All questions and answers will occur on this thread!
  6. Please be sure to REFRESH the page periodically so you don't miss responses from our PMs or newly asked questions



[Ask Your Questions Early!]

Moderator

  • Jon Chen

    Adobe

    Sr. Community Manager

Hosts

  • Sreekanth Reddy

    Adobe

    Senior Product Manager

  • John Dictson

    Adobe

    Senior Product Manager

Organizer

  • Jonathan Chen

    Adobe

    Marketing/Ops - Practitioner

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